Caregivers with Family

Senior Caregiver Resources

Finding the right in-home health care for your loved one is a journey, and we know you'll have many questions along the way. To help you make the best decisions for your loved ones, we've created a resource center that includes a family learning center, FAQs, a senior care blog, handy infographics, and downloadable e-guides to assist you in your journey to providing your family with the best quality of health and wellness.

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The Family Learning Center

Visit the Family Learning Center and log in to get exclusive videos, slideshows, and more about senior care.

Learning to Communicate
Daily Care Skills

Frequently Asked Questions About In-Home Care

  • What are your rates for in-home care?

    Our service prices will vary based on the amount of care required for your loved one and the types of services you wish to include in their personal care plan. We also offer affordable in-home care options through insurance, disability, Medicare, and Medicaid.

  • When can you start providing home care services?

    In most cases, we can begin in-home care within 24 hours of your request. We understand your loved one's need for in-home care can arise suddenly, and we will make every attempt to respond your loved one's needs immediately.

  • Will you help me understand what my insurance benefits will cover?

    Yes, we will call your insurance company to verify your policy information and ensure you receive the benefits you deserve. Simply call us, answer a few questions, and we'll handle the rest!

  • Will you bill my insurance company directly?

    Yes, Accessible Home Health Care accepts "Assignment of Insurance Benefits," meaning we will bill insurance companies on your behalf, allowing you and your family less out-of-pocket expenses.

  • Do you accept Medicare?

    Yes, but it can vary by situation. In most cases, Medicare will only pay for a caregiver if the patient is receiving medical in-home care. But we're here to help! To find out more about your options with Medicare and in-home health care, give us a call and we'll help you find what works for you.

  • What payment methods do you accept?

    To make payment as easy as possible, we accept four different methods of payment:

    • Private pay via check or all major credit cards
    • Long-term care insurance policies and most major insurance policies
    • Medicare
    • Medicaid
  • How is billing processed?

    We will send out a weekly invoice to you, your loved one, or your insurance company.

  • Do I directly pay the caregiver?

    Accessible Home Health Care handles all caregiver pay. It is never your responsibility to pay the caregiver directly.

  • Am I signing a contract for services?

    When you begin services with us, we will ask you to sign an agreement, not a contract. This agreement states that we will only bill you for the services we provide. We will never bill you or your loved one for services you have not received, and we will never force you to use services.

  • Can we meet the caregiver before starting services?

    Yes, of course! If possible, we encourage you and your loved one to have a Meet and Greet with several caregivers so you can choose the person who best suits your family's needs.

  • Should I hire my own caregiver directly?

    We never recommend hiring a private caregiver who operates outside of an agency. There are many unnecessary financial and personal risks you take when you hire a caregiver independently. You're putting a lot of trust into your caregiver, you deserve to know that the person you're hiring has the experience and qualifications they say they do. It's also wise to do a background check before welcoming a caregiver into your home. These can be expensive and not every background check is equal.

    Even if you are using an agency, be sure to ask them how extensive their hiring process it, and how thoroughly they conduct background checks.

    We like to use a 28-point background check, extensively interview applicants, and verify that they have at least two years of experience. We know that your family's health and safety are important to you, and believe you should feel comfortable with the person you're trusting to care for them.

Have other questions before you start your home care journey? We're here to help!

Senior Care Blog Posts

Infographics About Senior Health and Wellness

Senior Care eGuides and Downloads

Want to know more about providing compassionate home care?

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