When people come to us for care, we often hear families share their experiences about in home care services where the caregiver wasn’t the right fit for their loved one. It can be difficult finding an in home caregiver that can match your loved one’s needs, and being dissatisfied with care can impact their health and security. To make sure your loved one is satisfied with their care, here are some answers to common questions we receive about caregivers:
Q: Can I choose my caregiver?
A: Yes, you can!
Understanding your loved one’s patient rights for in home care is the best way to advocate for their health and safety. Reputable in home care services should have a Patient Bill of Rights that is accessible for you to view. To learn more about your loved one’s ability to choose, check out our Patient Bill of Rights in home care.
Q: How is my caregiver selected?
A: By you and your loved one.
During the meeting, you will also be able to see firsthand how your loved one interacts with the caregiver. This will allow you to see if the caregiver can both meet your loved one’s health requirements and get along with them personally. If your loved one doesn’t like a caregiver, they won’t feel comfortable being taken care of by them. Being able to meet in person and see if your loved one kicks it off with the caregiver will give you both peace of mind when care officially starts.
Q: How is caregiver quality assurance performed?
A: By the in home care provider.
The provider should also be able to tell you how their caregivers are certified and what services they can perform. For example, we have several programs to keep our caregivers up-to-date on the best caregiving practices. Our Compassionate Alzheimer’s & Loss of Memory Support Program (CALMS) ensures our caregivers are able to provide for patients with Alzheimer’s, dementia, and memory loss. To make sure you loved one is getting the care they need, ask the provider how they perform caregiver quality assurance.
Q: Can I change caregivers?
A: Yes, at any time!
Remember, whether you’re selecting a caregiver for the first time or choosing a new one, you have the right to choose who provides care for your loved one. If you would like to find a caregiver that can meet your loved one’s needs, we are here to help you make that connection. Contact us today to start your care journey.