Accessible Home Health Care

Interactive Quality Assurance Program

At Accessible Home Health Care©, we have an “Interactive Quality Assurance Program” administered and implemented by a committee, under the direct supervision of the Accessible Home Health Care CEO. Our program is truly interactive because our patients, their physicians, their family members and the facility Director of Nursing participate in evaluating the care provided by our professional staff.

We evaluate our staff each week for the first 90 days and monthly thereafter. Our Quality Assurance committee reviews all patients’ files every month and will conduct random telephone interviews with the patient.

In our ongoing effort to provide the best care in the industry we welcome your input. As an Accessible Home Health Care© patient, family member or loved one we ask you to fill out the information below and hit the “submit” button when complete. We appreciate and thank you for your input.

  1. Thank you for allowing Accessible Home Health Care© the privilege of providing your home care services. As the President of our organization, I recognize it is a necessity for us to provide the highest quality of services. To do this we need your input, comments and suggestions. Please take a few moments to complete this confidential form. -President, Mirella Salem
  2. Please indicate your satisfaction level with the service with the service with "1" being completely dissatisfied and "4" being completely satisfied.
  3. Registered Nurse or Licensed Practical Nurse


  4. Home Health Aide/CNA


  5. Companion/Homemaker


  6. Physical Therapy


  7. Occupational Therapy


  8. Speech Therapy


  9. Rating of staff providing care:
  10. Were they knowledgeable?


  11. Were they courteous?


  12. Were they groomed?


  13. Were they helpful?


  14. Telephone contact with...
  15. Administrator/Supervisor


  16. Office Staff


  17. Assigned Caregiver


  18. Did Accessible Home Health Care meet your needs and expectations?


 

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